Penske Logistics has announced it is utilizing Pallet’s AI platform to further expand its supply chain AI solutions and capabilities. Penske currently utilizes Pallet solutions for freight payment, where they deploy AI agents to audit and resolve freight invoices.

Once fully deployed, Penske Logistics can expect the agents to improve manual productivity by over 60%.

“Pallet is enabling us to move from reactive execution to more proactive, intelligent operations,” said Andy Moses, Senior Vice President Solutions, Penske Logistics. “Freight payment has always required a balance between accuracy, speed and scale. Pallet’s AI agents give us the ability to review a much larger volume of transactions with greater consistency. It also helps us identify discrepancies faster while allowing our teams to focus on higher-value exception management and customer support.”

Pallet’s AI agents will operate within Penske’s existing systems and carrier portals, using invoices, bills of lading, and rate tables to validate freight charges, identify discrepancies and resolve invoices. Exceptions requiring additional context or judgment will be escalated to Penske associates.

“The final destination for AI in supply chain isn’t back-office automation,” said Sushanth Raman, Founder and CEO of Pallet. “It’s using intelligence to make the expensive physical assets that power the economy to be more productive. Freight payment is an important place to start because it gives AI access to the systems, documents, and decisions that underpin the broader supply chain.”

Penske Logistics is a Penske Transportation Solutions company headquartered in Reading, Pennsylvania. The company is a leading provider of innovative supply chain and logistics solutions. Penske offers solutions including dedicated transportation, distribution center management, 4PL and lead logistics, transportation management, freight brokerage, and a comprehensive array of technologies to keep the world moving forward. Visit PenskeLogistics.com to learn more.

About Pallet

Pallet builds AI systems that run physical operations. The company’s platform deploys agents that learn how a supply chain organization operates and then execute its work, including order entry, invoice auditing, customs filing, track and trace and customer communication, on top of the systems that organization already runs. Pallet’s agents integrate with on-premise mainframes and legacy systems without requiring a migration or a modern API, which allows customers to reach production in weeks.

More than 70 supply chain organizations run Pallet in production, including Knight-Swift, Lineage, Penske, STG Logistics and GXO, across asset-based carriers, freight forwarders, warehousing, distribution and manufacturing. Backed by General Catalyst, Bain Capital Ventures, Activant Capital and Bessemer Venture Partners, Pallet is building toward supply chain decision intelligence and physical automation. Learn more at pallet.com.

Media gallery

About The Author
Business Wire